needed. Update technical support documentation when required Utilize RMM platform (Remote monitoring and management ) to maximum efficiency React to service outages promptly with adherence to standard operating procedures Self-triage and escalate tickets when necessary Test fixes to ensure problem has been adequately resolved. You must commit to at least 20 hours a week with shifts 4 to 6 hours long. . Responsibilities Include: Install hardware and peripheral components like disk drives, printers, keyboards and monitors. This position supports WorkSpaces Desktop -as-a-Service (DaaS AppStream, as well as serverless automation solutions. Offices are located in the western suburbs of Minneapolis. We are currently seeking an exceptional Remote. What We Need We are in need of a native English speaking with awesome email etiquette who loves to delight customers.
Support, analyst and more!
Ability to multitask and work under deadlines to complete support.
Remote IT, support, technician work from Home ).
To see new Remote.
I'd prefer if you were an expert at Monosnap, sending screen share videos/Gifs by default. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Good luck to you! Less more, partner in Publishing (PIP) is looking for an ambitious Virtual Assistant to support our growing project management team. Computer Networking Microsoft Excel Technical Support. Desktop, and optimizing output to match the specific platform Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Proficient understanding of code versioning tools, such as Git less more We are looking for someone in Florida, Preferable from. E meeting support for C level, White glove support at onsite.
Less more Administrative Support Google Sheets Technical Support Less than 10 hrs/week Hours needed Less than 1 month Duration Intermediate We are looking for someone who specializes in IT to switch our existing email server from inmotionhosting to G Suite, as well as set. Support.com, but you can trade your hours should you need flexibility. Your pay will be commensurate with your experience and your certifications. This is also a great project for your resume because you'll also be posting common answers to a public support community that can be referenced. Desktop, support, helpdesk, serviceNow, technical, support 250. Work will be Remote but we may want to do hybrid in order to scope out our needs Job Description We are looking for a Node. Austin, TX (24 los Angeles, CA (22 boston, MA (20 huntsville, AL (19 denver, CO (17 charlotte, NC (17) more company more ».